RATES & BOOKING
All bookings and payments are made online.
You will need to first create an account with us to be able to sign up for any service.
Members of the Tritons Triathlon Club are afforded discounts on Training Squad Passes. Please email us with your membership confirmation in order to receive the discount codes.
After purchase, sign-up for training squads or technique courses here:
After purchase, make an appointment for Swim Smooth Video Analysis Sessions here:
Once you have an account, then you can pay, book and cancel at ease via any of the locations listed above.
Here are the Booking & Cancellation Policies for each service we provide:
All participants must sign up in advance to all sessions
The sign up window closes 3 hrs prior to the start of each session.
If you miss signing up in time, please check to see if there is availability first.
If yes, please call / WhatsApp Coach Fen on 9172 0029 to request adding you to the list.
New swimmers, please be aware of our minimum standards prior to signing up for Squads.
All 10 or 20 Session Passes are valid for 3-months only.
10 Session Pass good for those that can commit to training once per week
20 Session Pass good for those that can commit to training twice per week
We advise Pass holders to sign up for all 10 or 20 sessions in advance to guarantee a spot.
Registration deadlines are the Friday prior to the start of any Course
Participants are expected to sign up for the duration of the Course
We do not offer refunds or make-ups for any missed sessions
Appointments must be made at least 5 days in advance in order to guarantee lane hire, as we do not have lanes on hold.
Make sure to cancel at least 3 hrs prior to the start of a session.
You will be charged in full if you late cancel (within 3 hrs) or if you do not show.
Please get into the habit of cancelling out of a session in advance, especially if there is a waitlist.
All cancellations must be made at least 48 hrs in advance of start of course.
You will be charged in full if you late cancel (within 48 hrs of start) or if you do not show.
We do not offer refunds or make-ups for any missed sessions in our Courses / Workshops
Appointments and Video Analysis
All cancellations must be made at least 5 days in advance.
You will be charged in full if you late cancel (within 5 days) or if you do not show.
We do not offer refunds or make-ups for any missed appointments.
In the event of bad weather Swim Lab Asia reserve the right to reschedule you within 24hrs of appointment time.